Frequently asked Questions


Yes, we offer free shipping for orders over CHF 100.00 within Switzerland and the Principality of Liechtenstein. Below this order value, the standard shipping costs of CHF 7 for Economy (2-5 days) and CHF 9 for Priority (1-2 days) apply.

Yes, you can return items within 14 calendar days of receipt. Just fill that return form out of. As always, we are happy to help!

Learn more about return and exchange policies here.

We aim to ship all orders within 1 - 2 business days. Delays may occur during peak periods such as holidays or sales. If you have any questions or concerns about your order, please contact us at

  • All orders are shipped via Swiss Post.
  • All items are sustainably packaged and shipped in recyclable shipping bags or boxes.

Yes. Once your order has shipped, you will receive an email with your tracking information and estimated delivery date.

If there were any problems with your delivery, we are here to help. Please send us an email to with your Order number and a detailed description of the problem and, if necessary, supporting photos.

Production of children's clothing

Our clothing is designed by a carefully selected group of brands that stand out for their creativity, quality and commitment to sustainability. We work with designers who have expertise in children's fashion while placing great emphasis on environmentally friendly and ethical production standards.

Yes, we attach great importance to the fact that our products are made of skin-friendly materials.

You can find the full details of our PROCESSES here.

You can rest assured that all of our products meet strict sustainability criteria. We only work with brands that have certifications like GOTS or OEKO-TEX® STANDARD 100 own.

You can find further details about the production of your product here.

Products and sizes

To find the right size for your child, we recommend consulting our size chart, available on each product page. There you will find exact measurements and instructions for choosing the right size.

You can also find the size chart here.

We strive to display the colors of our products as accurately as possible. However, please note that actual colors may vary slightly depending on your screen settings.

To maintain the quality of our products, we recommend following the care instructions on the label inside the clothing. Typically most of our garments can be machine washed, but it is important to follow the specific instructions.

If a product is temporarily sold out, you can return at a later date to check for availability. We update our inventory regularly.

Yes, we offer gift vouchers! You can purchase gift vouchers here and give them as a gift to friends or family.

Do you have any other urgent questions? Let us know!